Make Health IT Easier
Health IT is innovating our world and improving the quality of patient care, but it can be difficult to navigate and execute successfully. Without experience-based implementation, competent staff, and continuous support for staff and patient users, both your patient’s safety and your ROI are at risk. Below we will discuss the inherent risks and their solutions.
Strategic Planning and Complex Project Management
Strategic planning seems like a no-brainer, but it is essential to determine where your organization is today and provide a vision for where it will be in the future. When strategic planning is done right, your organization will be able to successfully communicate its vision and ensure that both stakeholders and users are on board and understand their integral role in the change. In our experience, large corporate IT implementations often fail and are scrapped six months post-implementation because people are inherently resistant to change. This leaves everyone feeling defeated and exhausted.
Our experienced project managers can help you plan, develop timelines, build consensus around project objectives, track progress, prepare your staff for change and motivate your organization to achieve your goals effectively and efficiently.
Successful Implementation
A successful implementation is contingent on a strong implementation plan, followed by clinical readiness assessments, and of course a backup plan just in case everything doesn’t go as planned.
We know a successful implementation can be achieved with a proven and effective Go-Live Process Plan from start to finish. A discovery phase is very important, as it identifies current pain points and all EHR or other systems that will be involved and determine workflow needs surrounding them. From the discovery phase, one is able to create A System Design and Training Plan to help execute a workflow analysis of your users and clinical process. Once that plan is in place, we assist you in bringing experts in where needed to help complete application design/build, run full system testing, and conduct classroom and on-the-job training and go-live support.
Line Up Your A-Team
As we said, health IT is difficult without the proper resources. You need the best team on the job that is highly trained and understands the purpose behind the processes they are carrying out. Unfortunately, poorly prepared staff bring to light resistance to change and human errors that can lead to patient safety risks. Poor patient identification within health IT becomes exponentially more problematic and dangerous as more data is generated and more applications are introduced into the healthcare environment. If your staff is resistant to change, you may need to consider outsourcing.
Our expert team is made up of clinicians with deep application knowledge, experienced project managers, and expert technical consultants, all focused on improving clinician adoption, productivity, and satisfaction with health IT. As your trusted advisor we will equip you with the tools to make health IT easier, positioning your facility for value-based care, decreasing burnout, reducing costs, improving patient experience, and increasing quality/safety. Our consultants are certified in all major EHR solutions and can assist and advise on other health IT implementations, optimization, training, and support. (To be continued. Don’t miss our next blog for more ways EHRC can make Healthcare Easier for your organization)