Skip to main content

24/7 EHR Helpdesk Support: The Cornerstone of Patient Satisfaction

By AI in Healthcare, EHR, Make Health IT Easier, Reduce Burnout
Share this post
24/7 EHR Helpdesk Support: The Cornerstone of Patient Satisfaction In today's fast-paced healthcare environment, the timely and effective resolution of EHR issues is crucial for ensuring optimal patient care and satisfaction. A well-functioning EHR system empowers healthcare providers to access patient information, document care, and communicate effectively. However, technical glitches and system downtime can disrupt workflows, leading to frustration and potentially compromising patient safety. This is where 24/7 EHR helpdesk support plays a vital role. By providing round-the-clock assistance, healthcare organizations can minimize the impact of EHR issues on their operations and maintain a high level of patient satisfaction. Key...
Read More

EHR Triple Down Support Solution: A Comprehensive Approach to Optimizing EHR Performance

By EHR, Make Health IT Easier, Reduce Burnout
Share this post
EHR Triple Down Support Solution: A Comprehensive Approach to Optimizing EHR Performance In the healthcare industry, electronic health records (EHRs) have become indispensable tools for managing patient information, streamlining clinical workflows, and enhancing the quality of care. However, the complexity of EHR systems often poses challenges for healthcare organizations, making it essential to have access to reliable and comprehensive support. In response to this need, EHR Concepts has developed a support solution to assist healthcare organizations in maximizing their EHR investment and optimizing system performance. Introducing our EHR Triple Down Support Solution is a comprehensive approach that addresses the full...
Read More
Two happy kids at the doctor's office with a pediatrician.

Let’s Get Physicians Home for Dinner

By Make Health IT Easier, Reduce Burnout
Share this post

Three Proven Strategies to Get Physicians Home for Dinner  Physicians are heroes in our healthcare system, so it is not surprising that much of the country is alarmed that we are experiencing a physician shortage. The COVID-19 pandemic was just the start of what the Association of American Medical Colleges estimates will be a 54,100 to 139,000 physician shortage by 2033. Physicians are burned out as a result of long hours, tricky technology, constant change, and a population that has grown sicker than it has been in over 100 years. So, how do we combat all of this? Let’s get…

Read More

Make Health IT Easier

By Make Health IT Easier, Reduce Burnout
Share this post

Make Health IT Easier – Part 2 As we stated in our previous blog Health IT is innovating our world and improving the quality of patient care, but it can be difficult to navigate and execute successfully. Without experience-based implementation, competent staff, and continuous support for staff and patient users, both your patient’s safety and your ROI are at risk. Below we will discuss more inherent risks and proven solutions.  Training and Continuous Education At the route of every successful or failed implementation is the staff/end-user communication, training, and support. To be an A-team, your staff must be set up…

Read More