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EHR Concepts

Jun 05
EHR Workflow

Optimizing Your EHR Workflow for Improved Efficiency

By AI in Healthcare, EHR, Make Health IT Easier

Optimizing Your EHR Workflow for Improved Efficiency

Electronic Health Records have revolutionized healthcare record-keeping. However, navigating a complex EHR system can sometimes feel like the opposite of efficient. While EHRs offer many benefits, cumbersome workflows can waste valuable time for clinicians and staff.

The good news is that with a strategic approach, you can optimize your EHR workflow to improve efficiency and free up time for what matters most: patient care.

Here are some key steps to take:

  • Audit Your Workflows and Identify Bottlenecks: The first step is understanding how your team uses the EHR system. ASK YOUR PROVIDERS!  Serious, asking them the tasks that take them the longest can empower your IT/EHR team to customize the system to work for you.  Getting the most out of the EHR and helping your providers complete their tasks efficiently will ultimately drive better patient care!  Look for areas where tasks are slow or cumbersome. Are there specific forms that take too long to complete? Is information difficult to locate? Talk to your clinicians and staff for their input on workflow pain points.
  • Leverage Built-in Features: Most EHR systems offer a variety of built-in features designed to streamline workflows. Explore features like templates, macros, and order sets to automate repetitive tasks. Utilize functionalities like dictation and speech recognition software to minimize data entry time. AI can help!
  • Customize Your EHR Interface: Many EHR systems allow for customization. Take advantage of this feature to tailor the interface to your specific needs. For example, you can arrange menus and shortcuts to prioritize the features you use most often.
  • Standardize Data Entry: Inconsistent data entry can lead to errors and slow searches. Develop and implement guidelines for data entry across your team. This can include using standardized abbreviations and terminology wherever possible.
  • Invest in User Training and Support:  Even the most intuitive EHR system can benefit from proper training. Invest in ongoing training for your staff to ensure they are proficient in using all the features and functionality of the EHR. Having a dedicated support person available to answer questions and troubleshoot issues can also be invaluable.  Need a customized training solution? EHR Concepts has a full eLearning solution tailored to healthcare and EHR users!
  • Integrate with Other Technologies: Consider integrating your EHR system with other technologies you use, such as lab systems or patient portals. This can eliminate the need for double data entry and improve overall workflow efficiency. Saving 3 clicks a patient adds up!
  • Seek Expert Help: If you’re struggling to optimize your EHR workflow, EHR Concepts can help. We have qualified subject matter experts who can assess your specific needs and develop a customized plan to streamline your workflows.

Optimizing your EHR workflow is ongoing, but the benefits are clear. By implementing these tips, you can improve efficiency, reduce frustration, and free up valuable time to focus on delivering high-quality patient care.

In addition to the above, here are some additional tips to keep in mind:

  • Get buy-in from your entire team. Workflow optimization is most successful when everyone is on board.
  • Be patient. It takes time to implement changes and adapt to new workflows.
  • Continuously monitor and evaluate your progress. Be willing to adjust your approach as needed.

Following these steps, you can transform your EHR system from a time-consuming burden into a powerful tool supporting efficient and effective patient care.

Ready to take control of your EHR workflow and reclaim valuable time for your providers and staff? Contact us today for a free consultation. We can help you assess your needs and develop a customized plan to optimize your EHR system with our advisory service.

Ph. 1.888.674.0999.

mailto:info@ehrconcepts.com

May 23

AI in Action: Boosting Note Efficiency, Patient Care, and Your Bottom Line

By AI in Healthcare, EHR, Make Health IT Easier

AI in Action: Boosting Note Efficiency, Patient Care, and Your Bottom Line

The world of healthcare is drowning in paperwork. Clinicians spend a significant amount of time documenting patient encounters, leading to burnout and hindering the quality of care they can provide. But there’s a beacon of hope on the horizon: Artificial Intelligence (AI) and Machine Learning (ML).

Let’s dive into how AI and ML can revolutionize note efficiency, improve patient care, and even reduce costs in your healthcare organization.

Streamlining the Note-Taking Process:

  • Smart Scribes and Voice Recognition: Imagine dictating your notes and having them automatically transcribed and populated into the EHR. AI-powered systems can transcribe speech with high accuracy, minimizing post-transcription editing.
  • Clinical Language Understanding (CLU): Tired of endless drop-down menus and checkboxes? CLU systems can analyze dictation or speech and automatically populate relevant fields like diagnoses, medications, and allergies in the EHR.
  • Automated Templates and Progress Notes: Say goodbye to repetitive typing! AI can analyze past notes and generate pre-populated templates with relevant information, freeing up time for clinicians to focus on specific details.

Enhancing Patient Care with AI-Powered Insights:

  • Real-Time Risk Stratification: AI can analyze patient data from various sources and identify patients at high risk for complications. This allows for proactive interventions and personalized care plans, potentially leading to improved patient outcomes.
  • Automated Clinical Decision Support: AI algorithms can sift through vast amounts of clinical data to provide real-time suggestions for medications, lab tests, and treatment options, all based on the latest evidence-based practices.
  • Population Health Management: AI can help identify trends and patterns within patient populations, allowing healthcare providers to develop targeted interventions and disease prevention strategies.

Reducing Costs Through Improved Efficiency:

  • Reduced Documentation Time: With AI-powered tools taking care of repetitive tasks, clinicians can document encounters faster, leading to more time spent with patients and less administrative burden.
  • Improved Coding Accuracy: AI can analyze patient notes and suggest appropriate billing codes, reducing the risk of errors and improving revenue capture.
  • Streamlined Workflows: By automating tasks and providing real-time insights, AI can help optimize workflows and improve overall operational efficiency, leading to cost savings.

The Road to AI-Powered Success

While AI and ML hold immense potential, successful implementation requires careful planning. Here are some key considerations:

  • Data Quality: AI systems are only as good as the data they’re trained on. Ensuring clean, accurate, and complete patient data is crucial.
  • User Adoption: Change management is vital. Training and support are essential for clinicians to feel comfortable using new AI-powered tools.
  • Ethical Considerations: Data privacy and security are paramount. Ensure your AI solution adheres to HIPAA regulations and ethical guidelines.

The Future is Now

AI and ML are no longer science fiction. By embracing these technologies, healthcare organizations can significantly improve note efficiency, enhance patient care, and optimize costs. Partnering with a reputable AI solutions provider can help you navigate the implementation process and reap the rewards of a more efficient and effective healthcare system.

Ready to explore the possibilities of AI in your organization?

Contact us today to discuss your specific needs and how we can help you harness the power of AI to transform your healthcare delivery.

Ph. 1.888.674.0999.

mailto:info@ehrconcepts.com

May 09

eLearning Part 5: Why Healthcare Decision Makers Should Request a Demo

By AI in Healthcare, EHR, Make Health IT Easier

Part 5: Why Healthcare Decision Makers Should Request a Demo

Addressing EHR Training Challenges Head On:

  • Constant Upgrades & Staff Turnover?   EHR systems are constantly evolving, and staff turnover can be high. EHR Concepts’ eLearning programs offer a flexible and efficient solution to keep staff up-to-speed on new functionalities despite these challenges, minimizing disruption and ensuring consistent staff competency. Our e-learning solutions minimize the training gaps.

Optimize Your Training Investment:

  • Cost-Effectiveness: Traditional training methods can be expensive and time-consuming. EHR Concepts’ eLearning reduces costs associated with in-person training and allows staff to learn at their own pace.
  • Improved ROI: By minimizing onboarding times and increasing staff productivity through efficient training, EHR Concepts helps healthcare organizations maximize their return on investment (ROI) for training dollars. Request a demo to see for yourself how EHR Concepts can optimize your training investment.

Provide Targeted Training & Improve Care:

  • Focus on Healthcare Specificity:EHR Concepts tailors its programs to specific EHR systems and client workflows, ensuring that training directly translates to improved staff proficiency and better patient care.
  • Comprehensive Training Library:Extend beyond EHR training, offering courses on telehealth, IT, leadership, and compliance, addressing a wider range of training needs within a healthcare organization and all efficiently hosted in one training location. Request a demo to see for yourself how EHR Concepts provides targeted training & improves patient care.

Experience the Benefits First-Hand:

  • A Personalized Approach: A demo will allow you to see firsthand how EHR Concepts tailors their eLearning programs to the specific needs of individual organizations and provides custom training to each staff role for their EHR and other software or compliance training needs.
  • Addressing Specific Concerns: A demo will allow you to ask questions, address any specific concerns you have, and showcase its effectiveness within your organization.

EHR Concepts’ eLearning programs can address your unique training challenges, optimize your training investment, and improve the quality of patient care. Request a demo today.

Ph. 1.888.674.0999. mailto:info@ehrconcepts.com

Apr 26
eLearning

eLearning Part 4: How EHR Concepts Redefines eLearning

By AI in Healthcare, EHR, Make Health IT Easier

Part 4: How EHR Concepts Redefines eLearning

Training is almost universally a requirement for nearly every industry and profession. But few fields require as much training as healthcare does, and for good reason—medical practitioners are in charge of other people’s lives and well-being. Adding the mandate of using technology to document, everything adds another layer of complexity.  Effective training of the technology, particularly the EHR, is imperative.

EHR Concepts has redefined learning for the healthcare industry specifically in the context of Electronic Health Records (EHR) training by focusing on several key areas.

Targeted Training: EHR systems are complex and have functionalities specific to different user roles. EHR Concepts has expertise in the complexities of different EHR platforms and tailored programs to each client’s specific EHR system and workflows. This laser focus makes the learning more relevant and applicable to staff members’ daily tasks. This ensures that staff learn what they absolutely need for their job duties and eliminates anything not relevant.

A Focus on Efficiency and Geared to Adult Learners: Healthcare professionals are busy adults who learn best in short bursts through practical application. EHR Concepts recognizes the time constraints of healthcare workers and uses micro-learning modules (bite-sized) interactive scenario-based lessons that are concise and can be completed at the learner’s own pace. This targeted approach saves valuable time compared to lengthy traditional training programs and gets medical staff back to the business of seeing patients instead of sitting in a classroom.

ROI for Healthcare Organizations:

EHR Concepts understands the financial pressures on healthcare organizations. That’s why their eLearning programs are designed to deliver a strong return on investment (ROI).

  • Providing Cost-Effective, Comprehensive Training Solutions: By reducing onboarding times and the need for in-person training sessions, EHR Concepts’ eLearning programs offer a cost-effective solution for healthcare organizations facing budget constraints. Staff can learn at their own pace, and organizations can avoid the high costs associated with traditional software training and onboarding training methods. While focused on EHR, EHR Concepts also provides eLearning modules on broader healthcare IT needs, such as leadership development and compliance. This approach streamlines training efforts for healthcare organizations, all while offering cost-effective training solutions.
  • Maximizing ROI: EHR Concepts’ eLearning programs’ efficiency and adaptability translate to a strong return on investment (ROI) for healthcare organizations. EHR Concepts’ eLearning helps organizations get the most out of their training budget with reduced onboarding times, improved staff productivity, and cost savings.

Choosing the Perfect Learning Management System (LMS) for Your Needs

Not all LMS platforms are created equal! Here’s how to find the one that empowers your team, now and in the future:

  1. Invest in Stellar Support:
    Imagine a smooth LMS rollout – but even the best tech can have hiccups. Choose an LMS with robust support.
  1. Unleash the Power of Data:
    Modern LMS platforms offer rich insights into your training programs. See who’s completing courses, identify areas where learners drop off, and use this data to improve your training continuously! Prioritize platforms with robust reporting and analytics to measure success and optimize your training strategy.
  1. Identify Your Training Needs:
    What are your current training challenges? What are you hoping to achieve with an LMS? Keeping these goals at the forefront will help you choose a platform that directly addresses your needs. For example, if keeping staff engaged is a concern, prioritize an LMS that offers interactive courses or gamification features.

Overall, EHR Concepts is redefining eLearning for EHR training in healthcare by making it targeted, efficient, accessible, and relevant to the specific needs of healthcare organizations.
Contact us today if you are looking for a eLearning solution!

Ph. 1.888.674.0999. mailto:info@ehrconcepts.com

Apr 11

eLearning Part 3

By AI in Healthcare, EHR, Make Health IT Easier

How to Train Your Entire Staff Every 3-6 Months for EHR Upgrades Using EHR Concepts eLearning Training Methodology

The EHR upgrade cycle can be a training challenge, but EHR Concepts’ eLearning methodology is a great asset in keeping your staff up to speed so your organization can tackle this training conundrum. EHRC does this by utilizing the following:

  • Modular Design: EHR Concepts breaks down the EHR upgrade training into smaller, interactive, bite-sized modules that target specific functionalities or workflows introduced in the upgrade. This lets staff quickly focus on what’s new and complete the training.
  • Microlearning: EHR Concepts utilizes microlearning techniques within the modules. These short bursts of learning can be easily integrated into staff’s busy schedules.
  • Targeted Training: EHR Concepts works with clients to identify staff roles and assign relevant training modules. Not all staff may need to learn everything about the upgrade. We focus on the functionalities most relevant to a staff member’s duties.
  • Blended Learning: EHRC can combine eLearning modules with short, instructor-led webinars, chat, or social learning functionalities, all within our LMS. We host for you, so there is no lift on your already maxed-out IT departments. This can be particularly helpful for complex upgrades.
  • Self-Assessments: EHRC includes interactive training opportunities in every module. Quizzes and knowledge checks within the eLearning modules allow staff to gauge their understanding and identify areas needing further review.
  • Track and Schedule: EHRC utilizes a learning management system (LMS) to track staff completion of training modules. This helps identify who needs training so it can be assigned and completed efficiently based on each client’s training timeline. We host and manage the LMS, so your team will not be lifted.

 

EHR Concepts’ eLearning methodology delivers effective and efficient training for your staff during EHR upgrades, even if your EHR has a frequent training cycle. Remember, the key to our success is we make the training targeted, modular, and accessible to fit your staff’s busy schedules.

Ph. 1.888.674.0999. mailto:info@ehrconcepts.com

Mar 27

eLearning Part 2: How Digital Learning from EHR Concepts Improves Client Efficiency

By AI in Healthcare, EHR, Make Health IT Easier

EHR Concepts – Revolutionizing Healthcare IT Training

Ready to Boost Staff Efficiency with Streamlined EHR Training?

Are frequent upgrades and high staff turnover making it difficult to keep your healthcare organization up-to-speed on complex EHR systems?
EHR Concepts offers a revolutionary approach to healthcare IT training with a suite of digital solutions designed to tackle these challenges head-on.

  • Tailored Digital Training
    EHR Concepts goes beyond one-size-fits-all solutions. We customize our training programs to each client’s specific systems and workflows. This ensures your staff learns the information they need to use every software they encounter effectively.
  • Efficiency at Your Fingertips
    Our on-demand digital training solutions are more efficient than traditional classroom training and onboarding processes. With EHR Concepts, staff can learn at their own pace, anytime, anywhere, reducing onboarding time and improving productivity.
  • Focused Learning
    We understand the constraints faced by busy physicians and healthcare workers. Our training is designed to be efficient and focused, only learning what is needed.
  • Flexible Learning Styles
    EHR Concepts caters to various learning styles through our custom eLearning modules. This allows healthcare organizations to choose the best options for their budget, staff’s preferred learning styles, and individual schedules.
  • Comprehensive Training
    In addition to EHR-specific training, EHR Concepts offers a comprehensive library of courses, including telehealth, IT, leadership development, compliance, and more. We help organizations address various training needs in one convenient place.

EHR Concepts helps clients by providing flexible, customized, efficient, and comprehensive EHR digital training. This leads to improved user adoption, increased productivity, and better patient care.

Want to learn more?  Contact us today for a 15-minute demo, OR watch a quick video here!

Ph. 1.888.674.0999. info@ehrconcepts.com

Mar 13

Why Investing in Healthcare EHR Training with Transformational Virtual Learning is a Must for Health Systems

By AI in Healthcare, EHR, Make Health IT Easier

Why Investing in Healthcare EHR Training with Transformational Virtual Learning is a Must for Health Systems

This is a five part series about why investing in healthcare EHR training with transformational virtual learning is a must for health systems. In this series, we will explore the benefits of virtual learning for healthcare EHR training and how it can be used to improve the efficiency of healthcare EHR training.

Electronic health records (EHRs) have become the backbone of modern healthcare, offering numerous benefits for both patients and providers. However, simply implementing an EHR system isn’t enough. To truly reap the full advantages of EHRs and ensure optimal patient care, investing in comprehensive and ongoing EHR training for all staff, using transformational virtual learning techniques, is crucial.

Here’s why health systems should prioritize EHR training that leverages virtual learning:

  1. Enhanced Accessibility and Flexibility: Virtual learning platforms allow staff to access training materials and participate in learning modules anytime, anywhere, at their own pace. This flexibility is particularly beneficial for busy healthcare professionals with diverse schedules.
  2. Scalability and Cost-Effectiveness: Virtual training eliminates the need for expensive in-person workshops and travel costs. Training programs can be easily scaled to accommodate large staff teams across multiple locations. Not to mention blocking provider schedules to allow for training; no need when training can be completely remote.
  3. Engaging and Interactive Learning Experiences: Modern virtual learning platforms offer a variety of interactive elements, including gamification techniques, simulations, and virtual case studies. These methods keep learners engaged, promote knowledge retention, and allow them to practice applying their skills in a safe, virtual environment.
  4. Microlearning and Personalized Training Paths: Virtual learning allows for the creation of bite-sized, focused learning modules. This microlearning approach caters to shorter attention spans and facilitates focused learning on specific EHR features. Additionally, virtual platforms can personalize training paths based on individual needs and skill levels, ensuring a more efficient learning experience.
  5. Continuous Learning and Knowledge Reinforcement: Virtual training platforms can house extensive knowledge repositories and offer on-demand refresher courses and user access to quick learning videos! This allows staff to easily revisit specific topics or access reference materials whenever needed, promoting continuous learning and knowledge reinforcement.

Investing in EHR training programs that incorporate these transformational virtual learning techniques empowers staff, optimizes system utilization, and ultimately leads to better patient care.

Here at EHR Concepts, we offer comprehensive EHR training solutions that leverage the power of virtual learning. We tailor our programs to your specific needs and utilize engaging, interactive methods to ensure knowledge retention and skill development.

Contact us today to learn more about how we can help you transform your EHR training and empower your staff for success.

Remember, by investing in innovative virtual learning techniques for EHR training, you’re investing in a future-proof, efficient, and patient-centered healthcare system!

Ph. 1.888.674.0999. info@ehrconcepts.com

Feb 22

Healthcare IT And the Metaverse: What Do You Think Is the Future of Patient Care?

By AI in Healthcare, EHR, Make Health IT Easier

Healthcare IT And the Metaverse: What Do You Think Is the Future of Patient Care

The metaverse, a concept of immersive virtual worlds, has captured the imagination of tech giants and futurists alike. While its full potential remains undefined, healthcare stands to be one of the most impacted industries. As a healthcare IT consulting and service firm, we at EHR Concepts constantly explore emerging trends, and the metaverse is definitely one to watch.

Here are some potential applications of healthcare IT in the metaverse:

  • Enhanced Medical Training: Imagine medical students virtually practicing complex surgeries in simulated environments or doctors collaborating on rare cases in holographic consultations. The metaverse could revolutionize medical education and training, leading to a more skilled and prepared workforce.
  • Remote Patient Care: Telehealth has taken off recently, but the metaverse could take it to a new level. Patients could consult with specialists from anywhere in the world, attend therapy sessions in immersive environments, or even undergo virtual rehabilitation exercises guided by avatars.
  • Mental Health Support: The metaverse’s immersive nature could provide safe and personalized spaces for patients with anxiety, depression, or phobias to receive therapy and exposure treatment. Virtual reality simulations could help them confront their fears in a controlled environment, leading to improved mental health outcomes.
  • Drug Discovery and Development: Metaverse platforms could facilitate collaboration between researchers from around the globe, accelerating the drug discovery process. Virtual simulations could model complex biological systems, leading to the development of more effective and targeted treatments.

Challenges and Considerations:

While the metaverse offers exciting possibilities, there are also challenges to consider. Data privacy and security in these virtual worlds will be paramount. Additionally, ensuring equitable access to this technology for all patients, regardless of socioeconomic background, will be crucial.

Staying Ahead of the Curve:

As healthcare IT experts, we understand the importance of staying ahead of the curve. By actively exploring and understanding emerging trends like the metaverse, we can help our clients prepare for the future of healthcare delivery. We are committed to working with our partners to leverage the latest technologies to improve patient care, increase efficiency, and reduce costs.

The metaverse may still be in its early stages, but its potential impact on healthcare is undeniable. By embracing innovation and collaboration, we can ensure that this technology is used to create a healthier future for all.

What are your thoughts on the metaverse and its potential impact on healthcare? Share your comments below!

Ph. 1.888.674.0999. info@ehrconcepts.com

Feb 06

What is the Next Step for Telemedicine

By EHR, Make Health IT Easier

What is the Next Step for Telemedicine?

We all know that the video call revolutionized telemedicine. It offered a convenient and accessible way for patients to connect with doctors remotely. But like any technology, video conferencing has its limitations. Now, telemedicine is expanding even more with remote care that goes beyond the screen, leveraging a wider range of tools and technologies to deliver a more comprehensive and personalized healthcare experience.

Moving Beyond the Visual:

While video calls provide visual interaction, they often lack the ability to capture vital physical data. New telemedicine technology incorporates remote monitoring devices that collect real-time information like heart rate, blood pressure, and even blood sugar levels. This data paints a more complete picture of a patient’s health, enabling doctors to make more informed diagnoses and treatment decisions.

Think Outside the Box:

Imagine a scenario where a physical therapist guides a patient through rehabilitation exercises remotely, using augmented reality glasses to overlay instructions directly onto the patient’s environment. Or picture a dermatologist examining a skin condition through a specialized AI-powered camera that captures details invisible to the naked eye. These are just a few examples of how new telemedicine technology is pushing the boundaries of what’s possible in virtual care.

The Power of Personalization:

Telemedicine technology isn’t just about adding more gadgets; it’s about using technology to personalize the care experience. Imagine AI-powered chatbots that answer patients’ questions 24/7, or virtual assistants that remind them to take medication or schedule follow-up appointments. These tools empower patients to take an active role in their health management, leading to better outcomes and improved satisfaction.

Challenges and Opportunities:

As with any emerging technology, new telemedicine technology will face its share of challenges. Data privacy and security are paramount concerns, and ensuring equitable access to these technologies for all populations is crucial. However, the potential benefits outweigh the challenges. By embracing we can create a healthcare system that is more accessible, convenient, and effective for everyone.

The Future is Now:

Telemedicine is not some distant vision; it’s happening right now. Healthcare providers and innovators are already exploring and implementing these technologies, shaping the future of remote care. By staying informed and engaged, we can ensure that telemedicine technology lives up to its promise of delivering better healthcare for all.

In conclusion:

Telemedicine’s potential extends far beyond video calls, offering a glimpse into a future of healthcare that is more comprehensive, personalized, and accessible than ever before. By incorporating remote monitoring devices, AI-powered tools, and other innovative technologies, telemedicine is poised to revolutionize the way we deliver and receive care. While challenges like data privacy and equitable access persist, the potential benefits for both patients and providers are undeniable. By embracing these advancements and proactively addressing challenges, we can ensure that telemedicine fulfills its promise of creating a healthcare system that is better, brighter, and healthier for all.

Contact us today to learn how we can help you revolutionize your patient journey and unlock the potential of technology to deliver truly exceptional care. Ph. 1.888.674.0999 or email us at info@ehrconcepts.com

Jan 24
EHR

The Healthcare Transformation: Putting Patients at the Center with Seamless Experiences

By EHR, Make Health IT Easier

The Healthcare Transformation: Putting Patients at the Center with Seamless Experiences

The buzzword in today’s healthcare landscape isn’t just “care” – it’s experience. Patients are no longer passive treatment recipients; they’re informed, empowered individuals demanding a journey prioritizing their comfort, convenience, and control. They have more options at their fingertips than ever before.

Let’s imagine the ideal scenario:

  • Patient portals act as intuitive command centers, providing secure access to medical records, test results, and appointment scheduling – all from the comfort of their own home.
  • User-friendly interfaces guide patients through complex information with clarity and ease, eliminating anxieties and empowering informed decision-making.
  • Streamlined communication has become the norm, with patients receiving timely updates, appointment reminders, and personalized guidance through secure messaging platforms.

But it’s not just about convenience. This tech-enabled experience fosters more profound connections between patients and providers. Imagine:

  • Patients actively participate in their care plans, empowered by readily available information and clear communication channels.
  • Providers gain valuable insights into patients’ needs and preferences, leading to more personalized and effective care.
  • Reducing unnecessary appointments and administrative burdens frees up resources for the things that truly matter – quality patient care.

This is where EHR Concepts come in.

We believe seamlessly integrated technology is the key to unlocking a transformative patient experience. We’re not talking about clunky portals and confusing EHRs. We’re talking about a holistic approach that weaves innovation into every touchpoint of the patient journey.

We partner with healthcare organizations in this patient-centric revolution. We offer a full spectrum of services to help you implement and optimize patient-focused technology:

  • Portal design: We configure intuitive and user-friendly portals tailored to your specific needs and patient demographics.
  • Data integration and interoperability: We ensure seamless communication between the EHR and the patient portal, eliminating data silos and gaps.
  • Support and user adoption: We provide comprehensive training and support to ensure your patients and staff are comfortable and confident using the new technology. Our unique patient-facing support allows the patient to receive support from an expert 24/7.
  • Ongoing optimization and analytics: We continuously monitor and analyze usage data to identify areas for improvement and ensure your portal remains valuable and engaging.

The future of healthcare belongs to those who prioritize the patient experience. Together, let’s make that future a reality.

Contact us today to learn how we can help you revolutionize your patient journey and unlock the potential of technology to deliver truly exceptional care. Ph. 1.888.674.0999 or email us at info@ehrconcepts.com

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