EPIC EHR Support

EHR Concepts commands a team of highly qualified and experienced Professional and Technical Services Consultants ready to assist with all of your Epic EHR support needs. Our team includes clinical professionals, such as LPN’s, RN’s and PA’s with years of experience implementing and supporting Epic EMR globally. We have assisted over 200 healthcare organizations, ranging from large hospital systems and ACOs to small medical centers. We guarantee 100% satisfaction, leaving each client with a legacy of knowledge.

Our consultants are System Matter Experts, ready to assist you with Implementation, Training and Go-Live Support, Project Management, System Optimization, Upgrade Support, Interface/Integration support and Circle Back Program for a number of Epic Ambulatory and Inpatient EMR and Practice Management solutions.

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Epic EHR

Our Epic EHR Product Knowledge Expertise

Ambulatory Solutions

Electronic Health Records – EpicCare Ambulatory EMR
Practice Management – Prelude, Cadence, Resolute, CRM and Apps (Link, MyChart, Canto, Haiku, Lucy, etc.)

Acute Solutions

Electronic Health Records – EpicCare Inpatient EMR
Patient Accounting & Patient Management – ADT/Prelude, Cadence, Resolute & CRM

Our Epic EHR Support for Professional and Technical Services

Implementation, Training and Go-Live Support

Clinical readiness assessments
Project and resource planning
Individualized customized training documentation (reference guides & Q-cards)
Implementation strategy for increased productivity
Training and go-live support planning

Upgrade Support/Management

Full application design & build
Integrated testing
Skilled classroom training
Meaningful Use I & II

System Optimization

Skilled clinical experts on staff, RN’s and MA’s
Workflow analysis and redesign
Computerized Provider Order Entry (CPOE)
Application build
Reconciliation for medication & orders
Integrated testing
Current and future state analysis
Post-live optimization

Interface & Integration Support

Interface development
Custom reporting & programming
Data conversion