EPIC EHR Support

EHR Concepts commands a team of highly qualified and experienced Professional and Technical Services Consultants ready to assist with all of your Epic EHR support needs. Our team includes clinical professionals, such as LPN’s, RN’s and PA’s with years of experience implementing and supporting Epic EMR globally. We have assisted over 200 healthcare organizations, ranging from large hospital systems and ACOs to small medical centers. We guarantee 100% satisfaction, leaving each client with a legacy of knowledge.

Our consultants are System Matter Experts, ready to assist you with Implementation, Training and Go-Live Support, Project Management, System Optimization, Upgrade Support, Interface/Integration support and Optimization Program for a number of Epic Ambulatory and Inpatient EMR and Practice Management solutions.

Epic EHR

Our Epic EHR Product Knowledge Expertise

Ambulatory Solutions

  • Electronic Health Records – EpicCare Ambulatory EMR
  • Practice Management – Prelude, Cadence, Resolute, CRM and Apps (Link, MyChart, Canto, Haiku, Lucy, etc.)

Acute Solutions

  • Electronic Health Records – EpicCare Inpatient EMR
  • Patient Accounting & Patient Management – ADT/Prelude, Cadence, Resolute & CRM

Our Epic EHR Support for Professional and Technical Services

Implementation, Training and Go-Live Support

  • Clinical readiness assessments
  • Project and resource planning
  • Individualized customized training documentation (reference guides & Q-cards)
  • Implementation strategy for increased productivity
  • Training and go-live support planning
  • Post go-live support and day to day assistance

Upgrade Support/Management

  • Full application design & build
  • Integrated testing
  • End User training- virtual or onsite
  • MIPS workflow design
  • MIPS reporting review

System Optimization

  • Skilled clinical experts on staff, RN’s and MA’s
  • Workflow analysis and redesign
  • Computerized Provider Order Entry (CPOE)
  • Application build
  • Reconciliation for medication & orders
  • Integrated testing
  • Current and future state analysis
  • Post-live optimization

Interface & Integration Support

  • Interface development
  • Coverleaf analyst
  • Custom reporting & programming
  • Data conversion